Simple, transparent pricing.

You'll be notified via email and SMS when you reach 80% of your monthly minute allowance. When you exceed your plan's minutes, you have several options:

• • Upgrade your plan - Switch to a higher tier plan for more minutes
• • Purchase add-on minutes - Buy additional minutes at $0.50 per minute
• • Wait until next billing cycle - Your minutes will reset on your next monthly billing date

We'll never cut off your service mid-call or leave your customers hanging. All calls will be answered professionally.

Absolutely! All Axel AI plans are month-to-month with no long-term contracts or commitments. You can cancel your subscription at any time through your account dashboard or by contacting our support team.

What happens when you cancel:

• • Your service continues until the end of your current billing period
• • You'll retain access to all call recordings and transcripts
• • No cancellation fees or penalties
• • You can reactivate your account anytime with the same settings

Yes! Axel AI is fully bilingual and automatically detects the caller's language within the first few seconds of the conversation. Our AI assistant is fluent in both English and Spanish, providing natural, professional interactions in either language.

Bilingual features include:

• • Automatic language detection and switching
• • Native-level fluency in both languages
• • Cultural context awareness for professional interactions
• • Call summaries and transcripts provided in the language used
• • SMS notifications sent in the caller's preferred language

This ensures you never miss opportunities from Spanish-speaking customers and can serve your entire community professionally.

Axel AI answers calls incredibly quickly - typically within 2-3 rings, usually under 10 seconds. Our advanced call routing system ensures minimal wait time for your customers.

Response time breakdown:

• • Average: 8-10 seconds from first ring
• • Peak times: Under 15 seconds during high-volume periods
• • Professional tier: Priority routing with sub-8 second response times
• • 24/7 availability: Same fast response times day and night

Your customers will experience professional, prompt service that reflects well on your business, ensuring you never lose potential leads to slow response times.